Hello, i have infinity and have had problems with download speed for the last few weeks. Are you an existing customer looking to test your speed, fix a speed problem or upgrade your broadband. Bt fattens fibre customer pipes for free with a contract. The download speed was up to 75 meg a 6 months ago after an engineer came so it must have been fixed, what erks is the bt speed checker says 4 meg is good speed but doesnt give upload. Bts superfast infinity broadband stuck in the slow lane. Line rental is included, as well as a phone line with unlimited uk weekend calls.
Internet speed classifications what is a good internet. Because im able to easily switch hard drives on my desktop computer, ive run the same speed test running windows 8. Bt infinity guaranteed speeds fibre broadband think. Apr 27, 2017 i spent 4 hours trying to speak to a human being about my bt broadband issues. If upload speeds are important to you, be sure to choose an isp that takes its upload speed seriously. Download speed is great but poor upload performance renders the entire. The most recent ofcom report has this at a measured average across a 24hour period of. Bt superfast fibre 2 offers an advertised upload speed of 19.
Download speeds up to 76mbps with bt business infinity premium. Had exactly the same problem, wireless worked fine, wired speed drops. Bt infinity 1 to now offer up to 52 mbps download speeds friday, april 15, 2016 12. These speeds will support most online activity, such as hd streaming, online gaming, web browsing and downloading music.
With the expectation of better reliability and faster wifi speeds, i ripped open the box as soon as it was delivered and swapped out the old openreach modem and hub 3 for the new allin. The above info is correct at the time of writing, but do be aware that providers official upload speeds can change, even when download speeds dont. Bt is about to give your home broadband a major speed boost. Bt also provides 1tb gb of cloud storage with this deal. An engineer advised there had been a bt server fault which had now been corrected. We used to have a 3 but the engineer said it wouldnt work with infinity so we now have a hub5 dual band. However, i am not sure i am getting the full upload speed i should be getting. Discussion in bt broadband started by hybridtheory, jan. Ive been a bt infinity customer for the last two years, and so felt very pleased with myself for negotiating with bt customer services to send me a free hub 5. Users of the service have been reporting slows speeds on bt s community forums, with users seeing their service limited to speeds as low as 2meg in the evening until after midnight when. Have a new hh3 on the way hopefully its better, my speeds been decreased by 16mb on my ip profile, india call centers not understanding the problem too strong. If you are considering using the internet for transferring large files then you should look for a broadband package that offers fast upload speeds.
How to install a super fast broadband cable for vdsl and fttc bt infinity. Outside the uk, several operators are looking to trial, and possibly deploy, g. Users of the service have been reporting slows speeds on bts community forums, with users seeing their service limited to speeds as low as 2meg in the evening until after midnight when. The screen shot below shows the bt infinity package with a download speed 76mb, which 4 times faster than the upload speed 19mb. Jul 18, 2019 a good internet speed is at or above 25 mbps.
The speed test has been built to test broadband download speeds up to and above 100mbps. Both the openreach bt fibre network used by sky, talktalk, ee and others, as well as bt and virgin medias fibre offerings claim upload speeds of 1020mb, while adsl is usually restricted to 512kb or 1mb. I have noticed that when i switch from my time capsule to my bt hh5, internet browsing is even slower even though i get the same speeds via by ookla the global broadband speed test. Please note ultrafast fibre broadband is not available at your address. Either way, all of bts fibre packages meet the definition. Get at least 80% of your top speed, even at the busiest time of day. The pair he chose was apparently really quiet 106db still slow download but still a 37mbps sync. Basically, if you want faster download and upload speeds you more choice than ever before. My old laptop windows vista has no problem both are fast. These speeds will vary throughout the day and are likely to be slower during busy periods, especially between 810pm. And secondly, is there any usual or wellknown reason for the poor upload speed of 1. Update2 super slow broadband bug hits uk bt infinity fttc.
However, the ssd appears to be severely slowing download and upload speeds. Dec 16, 2019 the screen shot below shows the bt infinity package with a download speed 76mb, which 4 times faster than the upload speed 19mb. The bt infinity 1 service is changing, for new customers signing up the product will utilise the new 5510 vdsl2 profile from openreach. Ofcom has measured the actual speed received on average across a 24hour period as around 8mbps. Bt infinity faster download speeds talent republic. I rarely achieved 54mbps, although i usually achieved the minimum guaranteed speed of 50mbps. At bt we want to give you the best and most reliable broadband speed in the uk. Infinity fast sync speed slow throughput bt business. Those subscribers on bts infinity 1 package will also see their broadband download speeds swell to up to 38mbps and with upload speeds that could reach 9. Importantly, the upload speed is always fine 7mbs on average with speedtest. A friend is on the original 4010 bt infinity and has a download speed of 37 mbps, upload of 1. Got a problem with a download speed of 2 to 4 meg with an upload of to 18 meg. Im curious as to what the upload speed is on the packages, i know the lower packages but cant find an answer as to options 3 and 4.
Hi mark if you want your hh3 to use the n setting only, all you have to do is open your home hub manager, then go to advanced settings, click on wireless on this page select the wireless interface type drop down bar and select 802. Now, i cant complain too much as my download speed is phenomenal. Today my download speed has been even slower than infinity 1 speed which and my upload speed to less than 0 had bt infinity 2 installed and when i connect home channel general tech bt infinity does badly in real world speed device than we could with bt infinity. Bts superfast fibre packages come in a choice of three speeds. This is the equivalent of the internet rush hour when lots of people are using the shared parts of. Click here to quickly get a second opinion on your internet download speeds from. The comcast traffic had this problem but the dsl did not. Something is wrong with the upload speed and the customer service helpline could not assist. Bt is now offering a faster broadband connection with the launch of its new bt infinity 1 service, with speeds up to 52mbps, a faster. However, my upload speed is pretty dire considering its 2018 and videostreaming is a thing. Bt broadband issues upload speed nightmare youtube. Best broadband deals by upload speed fastest providers. It works with the uks fastest broadband services, including virgin media, bt infinity and fibre. Bt s latest and greatest broadband product, bt infinity, which offers to deliver super fast broadband speeds of up to 40meg has not been living up to its name.
I did what you suggested rick, and the meter ended up reading 108 mbps at and 111 mbps at. Apr 11, 2012 those subscribers on bt s infinity 1 package will also see their broadband download speeds swell to up to 38mbps and with upload speeds that could reach 9. Hi, woke up this morning to find our broadband is slow. Bt s superfast fibre 2 previously infinity 2 offers the same 1920mbps upload speeds as other providers on this list, but you do get quite a few extras for the price. This means customers will potentially have up to 52 mbps downloads and up to 9. Bt infinity 2 slow upload speed this is a customer help customer forum and everyone apart from mods is a customer just like you they will post whenever they want to and whenevr they think they can help so you just need to wait. Bts superfast fibre 2 previously infinity 2 offers the same 1920mbps upload speeds as other providers on this list, but you do get quite a few extras for the price. Two questions is it true that bt actually upgrade people free of charge to infinity 2 8020 if they ask. When people pay for broadband speed that is likened to a cheetah, they accept ferocious pace. Slow download and upload speeds microsoft community. Bt superfast fibre 1 vs bt superfast fibre 2 download. Does anyone have bt infinity option 3 200mbps or 4 300mbps.
Hello got a new lnfinity connection and hh5 a couple of weeks ago, new phone cable outlet installed too. Poor upload speed on bt infinity broadbanterbanter. Bt infinity still makes use of copper wires between you and the street cabinet. Jun 20, 2016 bt is about to give your home broadband a major speed boost the redesigned bt smart hub will ship with the uks most powerful wifi signal, giving wider coverage around your home than ever before. Not everyone can, because its still a relatively new technology and hasnt yet reached every corner of the country use our postcode checker to see if its available in your area. I pay for bt infinity which is up to 40mb and apparently i live really close to the exchange but i only get 4. However, when i use the bt speed checker, it shows this is the case but the actual speed i am getting is 70meg down and only 9 or 10meg up.
Ive tested my speeds over wifi and ethernet and the results r the same, 36 mbps dl and 7 mbps ul. Jan 31, 2020 superfast means broadband with average speeds of more than 24mb or more than 30mb, depending on who you ask. Bt infinity 1 to now offer up to 52 mbps download speeds. Bt superfast fibre formerly bt infinity is a broadband service in the united kingdom provided by bt consumer, the consumer sales arm of the bt group. With our free to use broadband speed tests, you can see what speeds youre getting or will get if you join us. The underlying network is fibretothecabinet fttc, which uses optical fibre for all except the final few hundred metres to the consumer, and delivers claimed download speeds of up to 76 mbits and upload speeds of. Uk internet provider bt has today launched a new range of ultrafast fibre broadband packages to support both the latest hybrid fibre g. Clearly its the hh3 and not the connection or both would be affected. More recently, bt upgraded their infinity 1 service to some subscribers at no extra charge. Bt infinity does badly in real world speed test kitguru.
This is the most frustrating complaint about bt infinity. Rebel wilson and a cheetah explain how you can enjoy faster download speeds with bt infinity. In both cases, download and upload speeds were normal, about 12mbps down and 1. Weve just been upgraded to bt infinity and to take full advantage of it i believe you need the bt home hub 5. Bts latest and greatest broadband product, bt infinity, which offers to deliver superfast broadband speeds of up to 40meg has not been living up to its name. And what routerfirewall are people using with this. Jan 16, 2018 uk internet provider bt has today launched a new range of ultrafast fibre broadband packages to support both the latest hybrid fibre g.
Bt is about to give your home broadband a major speed boost the redesigned bt smart hub will ship with the uks most powerful wifi signal, giving wider coverage around your home than ever before. I used to get internet speeds of around 7mbps on an old copper line, but bt promised up to 52mbps if i upgraded to fibre, he says. Bt s superfast fibre packages come in a choice of three speeds. When bt first launched its vdsl2 fttc service, profile 8a was selected, which used only 8. Isp bt launch 152mbps and 314mbps uk ultrafast broadband g. Bt infinity does badly in real world speed test faith june 25, 2012 general tech, mobile, network in the uk, we accept that broadband speeds can be variable, but we also expect a connection to. Anyone any ideas or will it be the wild goose chase of trying to get in touch. Either way, all of bt s fibre packages meet the definition. So, i have absolutely no quibbles with bt at all, besides this niggly slow upload speed.
This happened to me too when i moved to comcast but i had dsl running in parallel. I spent 4 hours trying to speak to a human being about my bt broadband issues. Previously the isp only offered a 200mbps 20mbps upload and 300mbps 30mbps upload. Nov 03, 2015 rebel wilson stars in new bt infinity campaign. Why are my comcast internet download speeds so slow. Jun 25, 2012 bt infinity does badly in real world speed test faith june 25, 2012 general tech, mobile, network in the uk, we accept that broadband speeds can be variable, but we also expect a connection to.
I tried contacting bt but they only deal with download problems. Hi, i had bt infinity 2 installed yesterday, and all seems to be working fine. The use of a wider bandwidth allows vdsl2 to deliver greater speeds for households and business premises situa. Deployment will start in 201617, subject to the pilots in cambridgeshire and newcastle being successful. So, the best upload speeds are, unsurprisingly, on the topend packages. Apr 09, 2019 the above info is correct at the time of writing, but do be aware that providers official upload speeds can change, even when download speeds dont. I ran into your blog post got slow download but fast upload speeds over wireless. Superfast means broadband with average speeds of more than 24mb or more than 30mb, depending on who you ask. You can choose business broadband deals with speedfrom speedtombps broadband speeds and a phone line. I have run numerous tests with wired laptop and all other equipment disconnected. Bt superfast fibre previously infinity 1 offers an advertised upload speed of 9. These are the rates at which data is transferred between the network and your bt hub. Jun 19, 2018 bt is now offering a faster broadband connection with the launch of its new bt infinity 1 service, with speeds up to 52mbps, a faster standard fibre service than sky, talktalk and virgin. When i switched from talktalk, bt estimated my download speeds would be between 54mbps and 55mb, with upload speeds between 9mbps and 10mb.
1083 99 508 632 1623 1099 703 781 953 636 1422 1613 138 234 1299 1510 1383 694 144 937 540 293 1363 458 919 655 1249 659 137 661 1549 542 801 839 133 1676 411 103 774 1087 122 685 951 984 1235